Welcome Back!

Welcome Back! We've missed you! 

Following the latest Government guidelines, Castlepoint is OPEN for all your shopping needs, services, takeaways and click & collect shopping. The Centre has remained partially open throughout the COVID-19 pandemic, with a small number of essential stores and services continuing to trade. 

We have taken the following precautions to ensure your experience at Castlepoint is safe and enjoyable. We will continue to comply with the advice and safety measures from the Government whilst ensuring the safety of our colleagues and customers is our utmost priority.

We have increased our cleaning procedures and continue to disinfect all touch points such as trolley’s, door handles, toilets and benches regularly.

We offer later trading hours and we highly recommend you to visit us between the hours of 4pm-8pm to enjoy a quieter and more enjoyable shopping experience. Initially all stores might not be operating usual trading hours so we suggest that you check those on our website before coming, for updated information on opening/closing times on individual retailers. 

To help you plan your shopping trip to Castlepoint you can view the live queue times for all our stores on our website ahead of your visit. 

We ask visitors to respect social distancing and we have signage displayed across site to encourage this. 

Each individual store will manage their own limited capacity of customers allowed in the shop at once. Some of our larger stores have organised a queuing system outside to offer everyone a safer shopping experience. 

We have these measures in place to keep you safe. Check for updates on our website and social media pages, as plans may have to change at short notice should new guidance/restrictions be imposed on this area post lockdown. Opening hours may vary from brand to brand so we recommend visiting the individual store pages for the most up to date information.

What to expect

What to expect